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Hurricane Updates and Resources

All our Florida branches are open. Several North Carolina branches remain closed. Please click here for a list of closed branches, along with resources for storm-impacted members.

Our Galax, VA branch will be closing at 3:00 PM today (October 15th). Please contact member services at (800) 966-7353 for assistance.

Online and Mobile Banking

If you established your Self-Help membership in California, Illinois, Washington, or Wisconsin, then please switch from this website to the Self-Help Federal Credit Union website.

 

Mobile Banking

Track, Pay, Deposit—Anytime. Anywhere.

Experience Self-Help CU Mobile Banking

Our mobile banking app is safe, secure, convenient and available for Apple or Android devices. Check balances, view transaction history, transfer money between accounts, pay loans and make deposits. You can even use the app to locate ATMs and branches. Self-Help CU's mobile banking app gives you the freedom to manage your accounts using your smartphone or tablet. 

  • Real-time transaction history for loans, checking and savings integrated in one location
  • Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
  • Online Services: eStatements, bill pay, check order, member alerts, loan application and tax information
  • Mobile Check Deposit: simply take photos of checks to deposit
  • Locations and ATMs: find branch locations, hours, contact info and identify ATMs
  • Touch ID authentication login available

Mobile Banking Tutorial Videos

English

Spanish

 

Safe and Secure

  • Self-Help CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms

Questions and Answers

  • Call Self-Help CU Member Services at 800.966.7353  

Google Play and the Google Play logo are trademarks of Google LLC.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

 

Online Banking

Features

  • eStatements
  • Pay bills online
  • Apply for a loan and make loan payments
  • Enhanced security
  • Alert options to help you keep tabs on your account activity
  • Messaging capabilities between members and the credit union
  • Review account balances
  • Monitor account transaction history
  • Transfer funds between your Self-Help CU accounts
  • Get tax information on your Self-Help CU accounts
Password Requirements: Your password for logging in to Self-Help CU online banking must consist of:
  • A minimum of eight characters
  • Your eight character must include three of the following four character sets:
    • Lowercase letter
    • Uppercase letter
    • Symbol and/or
    • Number 
For help, please contact Self-Help CU member service at (800) 966-7353.

 

Click here to login to online banking