Contact Us

In California, Chicago or Florida (Apopka or Pierson)? Visit Self-Help Federal Credit Union for support.
  Lost or Stolen Credit Card? Visit our Lost or Stolen Card page to report it.

Multiple Ways to Contact Us

By Phone
Call 800.966.7353, Monday through Friday, 9am to 5pm,

or if you're in California, Chicago or Florida (Apopka or Pierson), please call Self-Help Federal at 877.369.2828 

By Contact Form
For general questions, you can use the contact form below. 

In Person
Visit one of our branch locations.

Important: Do not send sensitive personal information through this contact form, such as account or loan numbers. Instead, use our Message Center inside Online Banking, or give us a call.

Please note: For questions about getting a Personal Loan, Auto Loan or other individual loan, use our Personal Loan Contact Form.

For questions about getting a Business Loan, use our Business Loan Contact Form.