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Branch Hours

Our Hendersonville, NC branch will be Drive-Thru only today (1/14).

Due to staffing shortages, our Jacksonville, FL (21 W Church St Suite 102) and our Durham, NC (123 W Main St) will be closed today (1/14). Please contact Member Services at (800) 966-7353 for assistance.

COVID-19 Update
In accordance with current public health guidelines, a face covering must be worn by anyone entering a Self-Help branch. Before going to a branch, please check here for up-to-date information on all our locations.

Audio Banking

Use Your Phone to Access Your Account

Login instructions:

  • Dial 866-708-0694 (toll-free)
  • Enter your password [For first time users, a default password is given in the member packet.]
  • Follow the audio instructions.

Audio Banking Features

  • Account balance information
  • Transaction activity on checking accounts
  • Request a withdrawal by check
  • Fund transfers
  • Credit union loan payments
  • And more!