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Audio Banking

Use Your Phone to Access Your Account

Instructions for audio banking:

  • Dial 866-708-0694 (toll-free)
  • Enter your Self-Help Credit Union member number and your four-digit PIN. (For first-time member-users, the PIN will be the last four digits of your SSN or ITIN.)
  • Follow the audio instructions.

Banking by Phone: What You Can Do

Once you have accessed your account, use your keypad to do your banking. Simply follow the recorded instructions to:

  • Get account balance information
  • Review cleared checks
  • Request a withdrawal by check
  • Transfer funds
  • Make a credit union loan payment
  • And more!