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Branch Delays

Due to inclement weather, our Greenville (Mills, Woodruff, Garlington), SC branches will open at 10AM today, and our Jacksonville (Kendall, Lenox, River City), FL branches will open at 1PM today, Wednesday, January 22. Please contact Member Services at (800) 966-7353 for assistance.

Member Support Center

If you established your Self-Help membership in California, Illinois, Washington, or Wisconsin, then please switch from this website to the Self-Help Federal Credit Union website.

Account Access

Click on any of the following options to learn more about your account access choices. This options provide ways for you to track your account balances, move money between accounts and easily use our other account services.

  1. Online banking
  2. Audio banking (866) 708-0694
  3. Mobile banking app for iOS and Android smartphones and tablets

Getting Help

  • Call our 24/7 Member Support Call Center at (800) 966-7353 
  • Closed Thanksgiving & Christmas
  • Self-Help CU members: for help with your account, log in to Self-Help CU online banking, click "Message Center" and then click "Contact Us."
  • For anything not involving sensitive account information, you can use the Self-Help CU online Contact Form.

Account Security (Avoiding Scams & Fraud)

Click here for information about avoiding scams and fraud.

Out of checks?—No need to contact a branch. Order Self-Help CU replacement checks here if your check vendor is Harland-Clarke. Be aware that check vendors will charge you for replacement checks.