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Member Support Center

If you established your Self-Help membership in California, Illinois, Washington, or Wisconsin, then please switch from this website to the Self-Help Federal Credit Union website.

Check Your Balance, Transfer Funds, and More

We offer many ways to check your account balances, move money between accounts and easily use other Self-Help CU account services.

  1. Online banking
  2. Audio banking (866) 708-0694
  3. Mobile banking app for iOS and Android smartphones and tablets

Ways to Get Help

  1. Call us at (800) 966-7353 between 7am to 6pm ET M-F and 9am to 5pm ET on Saturday.
  2. See our Frequently Asked Questions for answers to common problems and concerns.
  3. Self-Help CU members: for help with your account, log in to Self-Help CU online banking, click "Message Center" and then click "Contact Us."
  4. For anything not involving sensitive account information, you can use the Self-Help CU online Contact Form.
  5. Visit a local branch of Self-Help CU. Find one nearest you.

Out of checks?—No need to contact a branch. Order Self-Help CU replacement checks here if your check vendor is Harland-Clarke. Be aware that check vendors will charge you for replacement checks.