The following NC branches will have a delayed opening today, Thursday, February 20: Brevard, Charlotte (Providence Rd.), Hendersonville, Rosman and Salisbury branches will open at 11AM. Rocky Mount, and Wilson branches will open at 12PM. Charlotte (Beatties Ford Rd), Greensboro, and Maiden branches will open at 1PM. Please contact Member Services at (800) 966-7353 for assistance.
Due to road conditions, our Kinston, NC, Triangle, NC (Durham and Raleigh), Rocky Mount, NC and Wilson, NC and Windsor, NC branches are closed today, February 20. Please contact Member Services at (800) 966-7353 for assistance.
2023 Annual Report
As more aspects of our lives move online, malicious actors are hard at work finding new ways scam people out of their money. The good news is that we can do a lot to protect ourselves from cybercriminals like these by simply being aware of how they operate.
At Self-Help, we’re committed to keeping your money secure. If you ever receive a call, email, text or social media message from someone claiming to work with Self-Help, please know the following:
If we reach out to you, we will never ask you for sensitive information, such as your name, social security number or address.
If we reach out to you, we also won’t ask for your login credentials or other access to your account, such as your password, PIN, or account number.
We welcome your calls to verify any such request you have received - a quick call to our member services line can help you determine if a message or request you received by phone, text or email was legitimate or not. Call us anytime 24/7 and our representatives will be happy to help you (800) 966-7353.
If your Self-Help debit or credit card has been lost, stolen or compromised as the result of a scam, please call your local branch or our Member Services Center at (800) 966-7353 right away so that we can assist you.