Fee Waiver Update:
In these difficult times, we're committed to make managing your loans one less worry. In that spirit, Self-Help is offering temporary fee relief on loan payments.
Now, for a limited time, you can make unscheduled loan payments online or by phone—with no convenience fees.
Please note that if you currently schedule your loan payments in advance, you may want to discontinue that option temporarily, to take advantage of the convenience fee waiver.
Pay Online (24/7)
Make your loan payment online here
Use this service only if you wish to submit a one-time payment or set up recurring monthly payments from an account you have at another financial institution. You may use your debit card or create an electronic draft using your checking or savings account information.
NOTE: We are temporarily waiving convenience fees for one-time payments.
: Payments made using this service will not post immediately to your loan.
Payments submitted by 4pm (Eastern Time) on credit union business days will post to your loan on that business day. Payments made after 4pm (Eastern Time) Monday through Friday (or on weekends or holidays) will post to your loan on the following business day.
Online & Mobile Banking
Enroll in Self-Help CU Online Banking and Mobile Banking to easily make payments by transferring funds from any Self-Help CU account free of charge.
Automatic Recurring Monthly Payments
This payment option is completely free of charge and can be setup to draft an account at any financial institution.
View the Mortgage ACH Form for details on how to set up automatic recurring monthly mortgage payments.
For all other loan types, call our Member Services Center at 800-966-7353.
Pay in the Branch
Make a loan payment at any of our full-service branch locations. See the locations section of this website for a complete list of our branches to find the branch nearest to you.
NOTE: You can make your Self-Help CU loan payments at any participating "Shared Branch" location. Find a Shared Branch location.
Pay By Mail
Pay By Phone (8:30am - 5pm, M-T and 8:30am - 6pm F)
Call 800-966-7353 to make a one-time payment by debit card or electronic draft from your checking or savings account.
NOTE: We are temporarily waiving convenience fees for payments by phone.