You’re part of the Self-Help family and we want to make sure you're taken care of. In these unsettling times, we're looking out for members by taking the following steps, all of which will be in place through June 30: Waiving all early withdrawal penalties on term certificate (CD) and club accounts. Removing our monthly limit on IRA withdrawals for members of a qualified age (IRS penalties still apply for members under the age of 59½). Refunding the $5.00 monthly maintenance fee on individual checking accounts. Eliminating excessive ATM withdrawal fees. Eliminating shared branching withdrawal fees. Making it easier to deposit checks from the safety of your own home using our mobile app. Waiving fees for unscheduled loan payments that you make by phone or online If you do not have an ATM or debit card, we advise you to get one as soon as possible. This will help you avoid unnecessary contact with others while ensuring uninterrupted access to cash in your accounts. Don't forget you can also access mobile, telephone and online banking around the clock from the safety of your home. Experiencing financial difficulties? Call Member Services at (800) 966-7353 and see if we can help.