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2816 Financial Capabilities Data Analyst Intern - Durham, NC

The Organization:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at, and

Internship Program: 
Self-Help/CRL offers a 10 week summer internship program that is designed to give students valuable experience in a professional setting while broadening their knowledge of Community Development Financial Institutions (CDFI’s). Along with each specific intern project, the intern will participate in a series of brownbag lunches to learn more about Self-Help and the Community Development industry as a whole. Interns will also be given the opportunity to network with one another and other Self-Helpers through a variety of planned events.

Internship Description: 
This internship will support the newly formed Financial Capabilities team at Self-Help. The Financial Capabilities team develops and administers programming designed to enhance the financial wellbeing of Self-Help's credit union members and staf by enhancing the financial knowledge, skills, and habits necessary for individuals to make sound financial decisions, achieve the best use of financial products, and take action on the most important financial issues in their lives.

With this internship project, the Financial Capabilities (FinCap) team seeks to answer a key question for the organization: Is financial capability support a sound investment for Self-Help? The primary goal of this internship will be to develop financial models that measure the return on investment (ROI) on specific financial capability programs and services. Meaning, we'd like to measure the impact to the organization of persons who improve their credit and increase their borrowing with us.

Working with staff from across a variety of teams, they will identify key profit and loss assumptions and develop financial models to determine how specific FinCap program outcomes impact Self-Help's bottom line.

Essential Responsibilities: 
Work with Self-Help's Finance and Risk Management staff to:

  • Develop key product-specific profit and loss assumptions based on existing financial product performance data
  • Use profit and loss assumptions to forcast ROI associated with specific FinCap programming in relation to financial product uptake and performance

Key Deliverables:

  • Return on Investment (ROI) model for Financial Capabilities programming

Minimum Qualifications:

  • Strong verbal and written communication skills
  • Proficient with Excel, PowerPoint, Word
  • Self-starter, able to take initiative and complete tasks with limited supervision
  • Some experience with financial modeling

Desired Qualifications:

  • Experience in financial modeling, ideally in Excel
  • Advance excel skills
  • Experience with program evaluation
  • Knowledge of financial institutions and banking products

Physical Requirements: 
Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 10 pounds.


Please submit a thoughtful cover letter describing why you are interested in this internship and a resume to  with the internship title as the subject by February 25, 2019.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.