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2811 Deposit Raising Outreach Intern - Jacksonville, FL

The Organization:

Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at, and

Internship Program: 
Self-Help/CRL offers a 10 week summer internship program that is designed to give students valuable experience in a professional setting while broadening their knowledge of Community Development Financial Institutions (CDFI’s). Along with each specific intern project, the intern will participate in a series of brownbag lunches to learn more about Self-Help and the Community Development industry as a whole. Interns will also be given the opportunity to network with one another and other Self-Helpers through a variety of planned events.

Internship Description: 
The purpose of this internship is to design and implement tactics for engagement with existing SHCU membership with the objective of increasing their share of deposits in the Jacksonville trade area.

Essential Responsibilities: 
Develop an understanding of community development financial institution and our role in creating economic opportunity, especially in underserved communities.
Identify and develop qualifications criteria for segmenting membership to be reached.
Design a script for telephone engagement.
Execute on call outreach and follow-up tactics.
Identify subjects of interest for engagement from membership.
Produce a report detailing opportunities for follow-up.
Document this process so it can be replicated later.

Minimum Qualifications: 
Self-confidence and strong communication skills.
Analytical and problem-solving skills.
organizational skills.
Excellent interpersonal skills.
Ability to organize information and professionally document events.
Collaborative demeanor/team player.

Physical Requirements: 
Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 10 pounds.


Please submit a thoughtful cover letter describing why you are interested in this internship and a resume to  with the internship title as the subject by February 25, 2019.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.