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2809 Lending Innovation Intern - Jacksonville, FL

The Organization:

The Organization:
Self-Help is a leading national community development financial institution (CDFI) headquartered in Durham, NC. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses underserved by traditional financial institutions. It helps drive economic development and strengthen communities by financing hundreds of homebuyers each year, as well as nonprofits, child care centers, community health facilities, public charter schools, and residential and commercial real estate projects. The Self-Help family of non-profit organizations includes North Carolina’s Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending, a national policy and advocacy organization addressing abusive lending practices. Through its credit union network, Self-Help serves over 129,000 people in North Carolina, California, Chicago and Florida and offers a full range of financial products and services. Learn more at, and

Internship Program:
Self-Help/CRL offers a 10 week summer internship program that is designed to give students valuable experience in a professional setting while broadening their knowledge of Community Development Financial Institutions (CDFI’s). Along with each specific intern project, the intern will participate in a series of brownbag lunches to learn more about Self-Help and the Community Development industry as a whole. Interns will also be given the opportunity to network with one another and other Self-Helpers through a variety of planned events.
Internship Description:
The purpose of this internship is two-fold:
A) Determine the need for a domestic violence recovery loan program in the city of Jacksonville. A domestic recovery loan program could be instrumental in removing financial barriers that according to research is one of the primary reasons survivors remain in or return to abusive relationships.
B) Expand visibility and impact of the assistive technologies loan program in our Jacksonville trade area.

Essential Responsibilities:
Develop an understanding of community development financial institution and our role in creating economic opportunity, especially in underserved communities.
research and identify organizations (private, public, nonprofit) working, supporting, and advocating for victims of domestic violence. Map the resources available to victims of domestic violence in Jacksonville.
Identify and map all possible direct and/or indirect channels to access out target market in our trading area.
Engage, establish contact with, and survey involved organizations to determine the extent of unmet needs and access to responsible financial resources for this population, in particular underserved individuals and families.
Research, and identify existing organizations providing financial assistance and/or resources to this population. Determine the existence of gaps and whether there is any complimentary value we could add as community development financial organization.
Determine viability of launching a domestic recovery loan program and design a plan for initiating such a program.
Identify synergies with other community organizations working on financial empowerment via coaching, education, and counseling
Identify and map a network of local state level organizations working, supporting, and advocating individuals with disabilities.
Research existing loan programs and sources of funding for individuals with disabilities to acquire assistive technology type equipment.
Identify the market gap of existing loan programs.
Determine how our loan program needs to be marketed., or highlighted to fill existing gaps if any.
Determine needs to raise funding to support the loan program (federal, local, and philanthropy) to make more competitive.
Identify, and establish solid referral sources for this program and/or identify existing working groups or associations where our presence can add value to our loan program.

Minimum Qualifications:
Analytical and problem-solving skills
Outstanding communication skills
Excellent interpersonal skills
Ability to utilize databases for secondary research
Ability to identify and build tables, conduct surveys
Strong organizational, time-management, and prioritization of work

Desired Qualifications:
Self starter and ability to work independently

Physical Requirements:
Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 10 pounds.


Please submit a thoughtful cover letter describing why you are interested in this internship and a resume to  with the internship title as the subject by February 25, 2019.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.