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1915 Business Analyst – Accounting Systems - Durham, NC

The Organization:

Self-Help is a leading national community development financial institution headquartered in Durham, NC. Since 1980, Self-Help has provided over $7 billion in financing to 146,000 families, individuals and businesses. It helps drive economic development and strengthen communities by providing responsible financial services; lending to individuals, small businesses and nonprofits; developing real estate; and promoting fair financial practices across the nation. The Self-Help family of nonprofit organizations includes Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending. Through its credit union network, Self-Help serves over 145,000 people in North Carolina, California, Chicago and Florida. Learn more at, and


Position Description:

Self-Help is seeking a Business Analyst – Accounting Systems to join our team in Durham.  The Business Analyst – Accounting Systems manages software for the accounting-finance team.  This is a functional role that requires great communication skills, strong Excel and Access skills, accounting knowledge, and the ability to design application interfaces between various software tools. Familiarity with modern programming languages a plus. 


The Business Analyst – Accounting Systems will formulate and define scope and objectives based on both user needs and a strong understanding of applicable business systems, best practices and compliance requirements.


Essential Responsibilities:


  • Administering and maintaining Microsoft Access routines/databases that extract/import data from purchased software
  • Assess possible systems improvements to simplify, streamline and modernize extract/import routines. With input from accounting stakeholders, create product specification designs for software development team to implement. Lead project management efforts for deployment and release of internal software.
  • Create, administer and maintain basic automation tasks and scripts
  • Administer and maintain new systems and routines to extract/import data.
  • Create, administer, and maintain scripts to validate and ensure data quality.
  • Partnering cross functionally with other Self-Help teams to ensure accurate financial reporting
  • Manage applications of the Accounting and Finance team, including working with software developers to implement alternative programming solutions to current needs This will involve:
  • Administering accounting and finance software such as MAS 100, ATX, Yardi, Blackbaud, and Concur. These duties include, but are not limited to:
  • Maintaining and updating user access controls
  • Serving as primary liaison to third-party software providers for updating and trouble-shooting software
  • Creating and maintaining new corporations and subsidiaries
  • Loading and updating charts of accounts for various Self-Help entities
  • Coordinating software maintenance, installation, and updates with Information Technology Team
  • Proactively recommend process improvements to determine best practice and make recommendations to management on how to improve current practices and processes.
  • Generate routine and ad hoc reports, ad-hoc reporting requests, routine system monitoring.
  • Develop queries, analyses, or custom reports from applications for operations or management staff or develop specifications for such queries or analyses to be performed by others.
  • Serve as back-up support for other technology needs.
  • Document workflow processes, identify policy or procedural changes that may be necessary, and oversee the testing of proposed solution.
  • Provide operational support to the Accounting and Finance teams as needed.
  • Perform other projects and duties as requested.


Minimum Qualifications:

  • Bachelor’s degree or equivalent years of relevant experience.
  • 3 to 5 years’ experience relevant business experience working with accounting and financial systems.
  • Knowledge of financial systems and accounting practices.
  • Strong analytical and problem-solving skills.
  • Ability to effectively plan and prioritize work.
  • Ability to initiate and juggle multiple projects and work independently to meet goals and objectives.
  • Ability to interpret and evaluate business needs and to identify possible solutions.
  • Understanding of business process and data modeling.
  • Ability to analyze and develop business and technical requirements.
  • Good interpersonal skills and ability to build solid relationships
  • Strong technical aptitude and familiarity. Proficient in Microsoft Office Suite including Word, Excel and PowerPoint.
  • Familiarity and understanding SQL processes preferred.
  • Knowledge of back office operations and associated centralized processing

Desired Qualifications:

  • Experience working with accounting financial systems preferred.
  • Familiarity and understanding SQL processes preferred.
  • Familiarity with Access, Yardi, MAS (Sage), Blackbaud, ncino preferred.
  • English/Spanish fluency preferred.

Physical Requirements:


Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 40 pounds.




Competitive nonprofit salary, based on experience, plus a generous benefits package.




To apply, send resume and cover letter, describing why you are a fit for this position, to Please include the position title as the subject.  Application must be received by March 26 2019 to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.


Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.

Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.